Care Coordinator
Roles:
- Person who coordinates your care with the rest of the care team
- Please feel free to speak to the Care Coordinator regarding any questions or concerns
- We would also appreciate your feedback through “We Welcome Your Comments” – Forms are located in the Information Center at the main entrance
Availability:
Monday through Friday (except Statutory Holidays)
9:00 am - 5:00 pm
Phone #: (604) 292-8133
Location:
Office is located on the 1st Floor close to the Care Station in the Jessen Wing, Room #101
Nurse
Roles:
- Ensure the care and services we provide are based on your loved one’s assessed needs and delivered in alignment with their personal Care Plan
- Primary nursing assignments are in place to ensure continuity of care. (i.e. staff are assigned in one neighborhood for the residents)
Availability:
24 Hours a Day
Location:
Jessen Place, 1st Floor Care Station
Contact Info:
- Phone: (604) 299-2414 Ext. 8249
Resident Care Aide
Roles:
- Assist and support residents in all activities of daily living
Availability:
24 Hours a Day
Recreation
Recreation’s Purpose in Complex Care Program:
- Maintain engagement in current interests that are meaningful to your loved one.
- Facilitate opportunities to try/attend new activities and develop new interests
- Residents are invited, reminded and assisted to programs of their choice as per their individualized Recreation Care Plan.
- Staff encourage Residents to attend their designated Programs and Activities and respect each Resident when they make an informed autonomous choice whether they wish to attend or not.
Roles:
- Write an individualized Care Plan in collaboration with Nurses, Care Attendants and Families.
- Ensure the individualized Recreation Care Plan is carried out.
- Implement and lead programs/activities
- Develop and post information about programs and activities. (Can be found on Family Information Board and reception)
Availability:
Monday through Friday (except Statutory Holidays)
9:00 am - 5:00 pm
Location:
2nd Floor Recreation Office
Contact Info:
- Phone: 604–299-2414 ext 8229